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Spike in Prius complaints may not be all it seems

Associated Press -- NEW YORK – Reports of sudden acceleration in the Toyota Prius have spiked across the country. But that doesn't mean there's an epidemic of bad gas pedals in the popular hybrid.

Experts on consumer psychology say the relentless negative media attention Toyota has received since the fall makes it much more likely that drivers will mistake anything unexpected — or even a misplaced foot — for actual danger.

"When people expect problems, they're more likely to find them," said Lars Perner, a professor of clinical marketing at Marshall School of Business at University of Southern California.



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Submitted Mar 10, 2010 By: zornave
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Author Topic: Spike in Prius complaints may not be all it seems Post a Reply Back to Topics
REPLIES (newest first)
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honda0105
Champion Author Tallahassee

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Points:591,800
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Message Posted: Mar 11, 2010 8:12:00 PM

greenfog: you said it.. too many jump on the bandwagon and claim problems. Some probably to get some of their gripes fixed for free. Sad world we've come to.
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honda0105
Champion Author Tallahassee

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Message Posted: Mar 11, 2010 8:10:50 PM

Those that whine about no buying a Toyota again were probably not convinced to buy one for the right reasons. Sounds to me those who wanted to be "hip" are the ones who now whine about the "flaws." Easy cop out to buy a different car.
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kelsielee
Champion Author Atlanta

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Message Posted: Mar 11, 2010 4:43:33 PM

Extensive negative publicity begets more negative publicity which begets more negative publicity. Such a cycle makes it difficult to beleive what we read in the news after there has been so much press about a particular topic.
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coughlin
All-Star Author San Jose

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Message Posted: Mar 11, 2010 6:06:43 AM

I have an inclination to agree. Before the Camry problem, this was not an issue. The downside of this for consumers is that Toyota will probably use this to discredit legitimate, dangerous claims where there is a genuine problem.
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the1roadhog
Champion Author Atlanta

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Message Posted: Mar 11, 2010 5:46:09 AM

The Prof should have to go for a power drive in a Prius.
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ashishpa
All-Star Author St. Louis

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Message Posted: Mar 10, 2010 11:57:58 PM

I agree greenfog, this seems that everybody wants to jump on the wagon and get something from it. Lots of negative publicity is impacting toyota as well here.
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greenfog
Champion Author Illinois

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Message Posted: Mar 10, 2010 11:33:35 PM

sounds typical everyone wants to get on the band wagon and get a piece of the pie if there is a massive pay out. toyota has a problem but who knows if they or someone else will ever figure it out for sure.
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Dmax13
Veteran Author Denver

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Message Posted: Mar 10, 2010 11:32:26 PM

Whatever
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gougenator
Champion Author Dallas

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Message Posted: Mar 10, 2010 11:32:12 PM

great ,Toyota will fall on its face while the govt will bail it out too!
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96sc1
Champion Author El Paso

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Message Posted: Mar 10, 2010 11:28:37 PM

I believe this because anyone who would buy a Prius obviously has a mental condition.
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jadeusa
Champion Author Dallas

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Message Posted: Mar 10, 2010 11:25:08 PM

Too bad one can't put a sticker on the dash to push when the Toyota suddenly starts to accelerate to halt the push.
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craigsf38
Champion Author Rochester

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Message Posted: Mar 10, 2010 11:23:59 PM

I wonder who paid these "experts"?
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WhiteTreeIndian
All-Star Author New Jersey

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Message Posted: Mar 10, 2010 11:22:56 PM

Fix it with a sticker. Dashboard sticker: "This car may be subject to sudden unintended acceleration." FIXED!
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EcoVore
Champion Author Los Angeles

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Message Posted: Mar 10, 2010 11:22:12 PM

Toyota steped in it now the stink in on them.
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Mooseman1
Champion Author Manitoba

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Message Posted: Mar 10, 2010 11:20:57 PM

Imagination is a tricky thing.
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250FORD
Champion Author Minnesota

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Message Posted: Mar 10, 2010 11:20:48 PM

I wonder who paid these "experts"?
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jeromehasbargen
Champion Author Minnesota

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Message Posted: Mar 10, 2010 11:20:27 PM

The next thing they will be saying is - "Maybe the cars are made with the pedals too close together. The drivers with the big feet are maybe covering both gas and break pedals with the same foot."

They will try to come up with every excuse in the book before they will admit fault.
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dlr17
Champion Author Twin Cities

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Message Posted: Mar 10, 2010 11:19:58 PM

I ran across this interesting article a few minutes ago:

Minnesota doctor says his Toyota Prius nearly killed him

http://www.kare11.com/news/news_article.aspx?storyid=844075
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9C1
Champion Author Chicago

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Message Posted: Mar 10, 2010 11:19:22 PM

Or they may be everything they seem, and Toyota doesn't want to know.
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phinsup67
Champion Author North Carolina

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Message Posted: Mar 10, 2010 11:17:38 PM

...and McDonald's is at fault for the obesity problem in the US!
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ifallsguy
Champion Author Minnesota

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Message Posted: Mar 10, 2010 11:15:30 PM

They took the Clinton way out...deny, deny, deny

"I did not have sex with that woman" Billy Bob Clinton

"The driver is confused with which is the accelerator and which is the brake" Toyota
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grouch311
Champion Author Illinois

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Message Posted: Mar 10, 2010 11:14:46 PM

yeah, my car finds it's way to the pub by itself. who can I sue?
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Gary65
Champion Author Toronto

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Message Posted: Mar 10, 2010 11:14:44 PM

So true media has a way of stirring up mass panic. But still TOYOTA has its problems.
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benjy
Champion Author Chicago

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Message Posted: Mar 10, 2010 11:11:49 PM

Sure, my car takes off on me all the time......
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roadrunnerMO
Champion Author Kansas

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Message Posted: Mar 10, 2010 11:11:05 PM

Boy you said a mouthful. As long as there are lawyers ....
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cutter1330
Champion Author Oklahoma

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Message Posted: Mar 10, 2010 11:10:28 PM

How many Prius' does it take
to fill a black hole?
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TIGERPAW46
Champion Author Florida

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Message Posted: Mar 10, 2010 11:09:46 PM

Always will be some who try to claim anything to get a buck.
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visitor_2
All-Star Author Orlando

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Message Posted: Mar 10, 2010 11:06:18 PM

The truth will set you free
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NHLiveFree
Champion Author New Hampshire

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Message Posted: Mar 10, 2010 11:04:58 PM


Please end all the excuses and defensive remarks for Toyota. They hid this for over three years, denied any and all problems, and still don't have the proper fix. They should be boycotted until they get serious and spend enough money to fix it properly.
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furiousfowl
Champion Author Riverside

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Message Posted: Mar 10, 2010 11:00:16 PM

toyota is gonna lose billions on this
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Saturn93
Champion Author Salt Lake City

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Message Posted: Mar 10, 2010 10:57:44 PM

Just how fast can a Prius go anyway. The only place they can go fast enough to be really dangerous is in a school zone. Great for economy, not much power.
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pinkelefant
Champion Author Los Angeles

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Message Posted: Mar 10, 2010 10:52:21 PM

I think pinkelefants spin, not lean.
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LoneGuy
Champion Author Lansing

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Message Posted: Mar 10, 2010 10:45:57 PM

Southern California. I wonder if this school leans left.
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nightworker998
All-Star Author Maryland

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Message Posted: Mar 10, 2010 10:45:47 PM

Skynet might just be right?
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danreino
Champion Author Twin Cities

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Message Posted: Mar 10, 2010 10:43:20 PM

Just seen one on the news that crashed into a stone wall today in New York.
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NorthglennBill
Champion Author Denver

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Message Posted: Mar 10, 2010 10:42:36 PM

It is getting harder and harder to know what to believe about the Toyota right now. Still, whatever the problem actually is, it does not make me want to run right out and buy a new Toyota right now.
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rxman1
Champion Author Toledo

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Message Posted: Mar 10, 2010 10:42:24 PM

fix the problem and move on.
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jeromehasbargen
Champion Author Minnesota

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Message Posted: Mar 10, 2010 10:41:35 PM

Prius is not the wonderfull car that so many people were trying to make it out to be.
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skybiker
Champion Author South Carolina

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Message Posted: Mar 10, 2010 10:41:29 PM

I've had a Prius now for 11K miles and no problems.....
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vulcan96
Champion Author Ohio

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Message Posted: Mar 10, 2010 10:36:47 PM

I think it is still in the electronic control system
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Bussman
Champion Author Dallas

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Message Posted: Mar 10, 2010 10:36:40 PM

Boo!
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skynet
Champion Author California

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Message Posted: Mar 10, 2010 10:34:35 PM

Judgment Day has begun. The machines are revolting!

Hasta La Vista, baby!

:-)

[Edited by: skynet at 3/11/2010 12:35:08 AM EST]
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joel27nc
Champion Author Raleigh

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Message Posted: Mar 10, 2010 10:34:03 PM

I'm not buying a Toyota.
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tedjm1
Champion Author New York

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Message Posted: Mar 10, 2010 10:32:01 PM

This requires investigation to show true cause.
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dks2000
Sophomore Author Houston

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Message Posted: Mar 10, 2010 10:29:02 PM

Anybody remember the Pinto, or Ford Explorer with Firestone tires?
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Sealer
Champion Author Charleston

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Message Posted: Mar 10, 2010 10:28:37 PM

Why doesn't the media spend 10% of the time it spends trashing Toyota informing drivers how to shift into neutral instead. That would be a public service rather than pure fear mongering.
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10k
Champion Author North Carolina

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Message Posted: Mar 10, 2010 10:23:30 PM

i'm sure there will be a prius driver out there looking for the easy kill..
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Rednix
Champion Author Miami

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Message Posted: Mar 10, 2010 10:20:53 PM

Or people just didn't want to believe their beloved Prius had a problem until now.
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texasvet
Champion Author Texas

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Message Posted: Mar 10, 2010 10:20:50 PM

Sounds like what I've been thinking. Every time a Toyota driver drops his cell phone or is looking down texting and rear-ends somebody, he's going to blame the gas pedal.
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EVBuddy
Champion Author Nevada

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Message Posted: Mar 10, 2010 10:20:49 PM

I can't believe we allow Toyota to keep building defective cars.
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